Services

ISO 10002:2004 Quality Management – Customer Satisfaction Certification ISO 10002:2004 gives guidance on the procedure of complaints handling related to products within an organization, including planning, design, operation, preservation and development. The complaints-handling procedure described is appropriate for use as one of the procedures of an overall quality management system.…

ISO 14001:2015 Certification ISO 14001:2015 was published 15 September 2015 and is the replacement for ISO 14001:2004. For organizations currently using ISO 14001:2004 there will be a three-year transition period to switch to ISO 14001:2015. Understanding the organization and its context This new concept relates to the factors and conditions…

ISO 9001:2015 Certification ISO 9001:2015 will replace ISO 9001:2008. The revised ISO 9001 was published on Wednesday 23rd September 2015. ISO 9001:2015 identifies requirements for a quality management system where an organization requirements to demonstrate its ability to consistently offer product that meets customer and applicable statutory and regulatory requirements,…